In the dynamic landscape of the credit rating industry, a prominent US-based company decided to extend its influence globally. With operations reaching the United Kingdom and the Middle East, the company strategically ventured into Chennai, India. This move aimed to leverage the burgeoning talent pool in the region while simultaneously serving the US IT and commercial bureau.
Initially adopting a cautious approach, the company initiated a “test the waters” model in Chennai. The focus was on developing and fine-tuning predictive modeling and scoring work. The success of this endeavor became evident as the headquarters observed the efficiency and efficacy of the operations in India.
Emboldened by the positive outcomes, the company decided to establish a full-fledged development centre in Chennai. Starting with a modest team of 250 professionals, the centre rapidly expanded, reaching a workforce of 500. This growth was fuelled by the dedicated efforts of the team and the increasing demand for the services provided.
As the Chennai center continued to thrive and demonstrate its strategic importance, the US credit rating company recognized the need for a more extensive global capability. In response, the company took a significant leap forward by establishing its own standalone Global Capability Centre (GCC). This new centre boasted a robust team of 2000 members, showcasing the company’s commitment to harnessing global talent and ensuring a resilient and scalable business model.
The leadership of Stratinfinity, supported a prominent NYSE-listed financial services company embarked on a groundbreaking venture – its first-ever foray beyond the borders of the United States. Stratinfinity played a pivotal role in facilitating the establishment of the company’s operations in India, initially focusing on technology. Over time, the company expanded its footprint, nurturing a team of around 300 professionals.
This dedicated team in India took on the critical responsibilities of core banking development, payments application development, and the seamless execution of banking operations. Notably, the team handled vital functions such as Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC) compliance, and Customer Identification Program (CIP), showcasing their versatility and commitment to operational excellence.
As the partnership flourished, the company, successfully navigated the intricacies of merger and acquisition activities. Eventually, they made a strategic decision to divest their banking and payment portfolio to another US organization, a move orchestrated seamlessly by the collaborative efforts of the leadership team. The success of this endeavor prompted the exploration of additional growth opportunities, leading to the current phase of considering entry into two other Tier 2 cities in the country.
The leadership of Stratinfinity facilitated the initiative for the world’s largest Edu-Tech platform company based in the United States. The mission: to acquire a similar technology company in India and pave the way for a robust global expansion. Stratinfinity played a key role in not only orchestrating the acquisition but also in establishing the company’s legal entity in India.
A significant aspect of this transformative journey involved relocating the technology operations from China to India. The leadership, successfully transitioned the global technology platform, effectively leveraging the talent and resources available in India. This strategic move included the establishment of a comprehensive product management and product engineering team based out of Chennai.
The Chennai team became the nucleus of innovation, driving the development of cutting-edge technology solutions for the global Edu-Tech platform. This move not only ensured operational efficiency but also showcased the company’s commitment to harnessing the technological prowess prevalent in the Indian market.
Another critical dimension of this venture involved managing the sunset model for implementation and support services for K-12 schools across the United States. The base in India served as the central hub for overseeing this transition, emphasizing the seamless integration of new technologies while ensuring continuity for the education sector in the U.S.
In a strategic move to diversify its operational footprint, a New York-headquartered financial services company, catering to clients globally, engaged the expertise of Stratinfinity. This established company, with a significant presence in financial services and banking operations, previously relied on Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO) services based in the Philippines. Seeking to expand further, the company turned to Stratinfinity for guidance on transitioning operations to India.
Stratinfinity played a pivotal role in strategically guiding the decision-making process. Through meticulous analysis, they helped the company determine what functions to move, fostering a careful balance between efficiency and business continuity. Leveraging geo-location intelligence, Stratinfinity provided insights that were instrumental in creating a comprehensive strategy. This included advising on the establishment of a legal entity in India and the selection of a Greenfield setup.
The partnership extended beyond strategic planning to encompass end-to-end implementation. Strat infinity’s involvement ensured a seamless setup, from the legal framework to operational execution. This comprehensive approach involved building
In a transformative venture, a US-based pension plan company partnered with the Stratinfinity team to fortify its global presence. Stratinfinity played a pivotal role in guiding the company through the acquisition of a similar tech operations company in India. The collaboration went beyond mere integration, culminating in the renaming of the legal entity and the establishment of operations in two distinct Tier 1 cities in India.
A testament to this strategic collaboration is the successful ramp-up of the team in India, now comprising over 600 dedicated professionals. The journey continued with a visionary goal — strategically transitioning the technology operations to India. This ambitious move aimed at leveraging the rich talent pool and fostering innovation in a dynamic global market.
A milestone in this progressive journey was the orchestration of operational offices in two key Indian cities, Chennai and Hyderabad. This strategic expansion not only bolstered the company’s operational capabilities but also showcased Stratinfinity’s expertise in facilitating seamless global growth. The strategic placement in these Tier 1 cities exemplified a calculated approach to tap into diverse skill sets and regional advantages.
Today, the collaboration stands as a success story, characterized by adaptability, strategic vision, and effective execution. The newly established entity has become a hub for innovation and excellence, highlighting the synergy between the US-based pension plan company and Strat infinity in navigating the complexities of global expansion.
